Contact Us

How may we help you?

Our US-based customer care team is available by phone Monday through Friday from 8:00 AM - 7:00 PM (EST).

For immediate assistance, please give us a call at (800) 578-3647.

Current customers

Visit our customer resources page for helpful resources and information.

If you need to cancel an existing appointment scheduled in the next 72 hours, please text CANCEL to (865) 824-0516. Otherwise, visit our portal to reschedule or cancel existing appointments.

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Have a less urgent inquiry? Complete the form below and we’ll respond within the next 72 hours.